Session Initiation Protocol (SIP) trunking is a rapidly growing trend in the field of business communication for a variety of good reasons. Scalability, reduction in expenses, and less human resource demand are all noteworthy grounds to make the switch. Companies that have adopted SIP trunks to maximize their bottom line have seen improvement in a number of areas.
Goodbye, Expensive Hardware
Setting up a professional phone system is no small undertaking, especially where company financials are concerned. The company needs hardware at each desk and there is a huge investment in the operating equipment. Add to that the expense of the additional square footage that must house all of this, and it’s a recipe for big spending. SIP trunking, on the other hand, works via the internet, and that includes the routing and switching mechanisms that are needed for the whole building.
Eliminate Redundant Services
A major benefit of a SIP trunk conversion is that all audio visual services including audio, video, and voice calling can be combined and provided by one supplier, using one IP address. Call forwarding expenses are a thing of the past due to the built-in (and generally no-cost) nature of this service with SIP trunking.
Buy Only What’s Needed
Smaller businesses are able to purchase fewer trunks and add more as they grow, rather than buying a huge one-size-fits-all package at a higher cost. Trunks can support multiple users and SIP trunking systems are able to accommodate a high number of trunks. A company only pays for what is needed when it is needed.
Adding Services Without Adding Cost
SIP trunk systems generally come with unlimited inbound and outbound local calls, whereas some traditional systems charge extra fees for this type of service. In addition, enhanced features like caller ID, video calling, direct inward dialing lines, and messaging can have a hefty price tag with legacy systems. Most SIP trunk suppliers offer these features with no added costs.
Save on Maintenance
Technical labor is expensive whether an in-house or contracted resource is used. When the phone system goes down it must be fixed quickly to avoid loss of revenue and customer loyalty. Even routine maintenance can be very costly on traditional systems, or the provider may charge you for a maintenance agreement to support the equipment. SIP trunking systems are maintained over the internet, eliminating the need for a repair person to travel to the facility to correct the problem. This also expedites the fix, reducing operating losses and unhappy customers.
Switching to SIP trunking is a logical and sound strategy for saving money and improving efficiency. Considering the immense advantages this key communication tool affords, businesses large and small will benefit from the change.