The first forms of Session Initiation Protocol (SIP) trunking services were fairly primitive, and were really just a way to get basic phone lines set up at larger companies. As with any technology, SIP trunks have evolved and developed into much more capable and attractive services, and are predicted to continue growing as a provider offering. When designing telecommunications packages for organizations, there are many ways to creatively arrange the system to make the most of current SIP capabilities.
Rich in Features
Modern SIP trunking packages contain a wide variety of great features such as toll free lines, full 911 services, fax lines, and caller ID. For enterprises that need more intricate phone networks, today’s SIP trunks also contain private MPLS, direct dialing for inbound extensions, PRI transparency, and connection to PSTN/POTS lines.
Some providers have amplified their offerings even further, and furnish call center and conferencing capabilities as well as progressive screening of calls, premium disaster recovery services, and on-site equipment. SIP trunking services may come as a flat fee option, potentially shared across multiple company locations and able to accommodate sudden spikes in call traffic through bursting flexibility.
Making a Move
Many companies still find themselves constrained by old telco lines and antiquated services that they paid high costs to implement and manage. For that reason, they may be hesitant to transition to modern services for fear of not fulfilling their predicted return on investment or concern with the unknown costs of installing a new system. The opportunity cost of missing out on advanced services is quite high, however. Offering improved productivity, better customer handling, and collaboration tools, SIP trunking services quickly make up for any initiation cost.
Supporting a mobile workforce is increasingly important in today’s market, and old tech simply doesn’t do the job. SIP trunking is an effective tool to handle the needs of this technologically advanced labor pool without requiring a dozen different vendors for telecom services or a huge investment in hardware. These systems are able to connect the old world with the new in innovative and graceful ways. The result is a constantly connected, cohesive set of teams that are providing excellent customer service and getting things done rapidly.
SIP trunking is a robust and flexible service that can dramatically improve communications and production for companies that implement it. To learn more about the benefits of this great arrangement, contact ROI Networks today.